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Refunds, Cancellations and Returns

We want you to be delighted with your flowers. If, for any reason, you are not entirely satisfied with any product purchased you should let us know as soon as possible.

You can telephone us on 020 8944 0942, send an email, or write to us at our Wimbledon Village address. All queries will be dealt with as soon as possible, and we will offer a replacement or refund where appropriate.

If you wish to cancel an order that has been placed, you may do so by requesting so in writing by email. The request should be received by us no later than 2 working days before the due delivery date of the goods purchased. Cancellation after this deadline can only be done at our discretion.

Pricing policy

All prices quoted are inclusive of VAT and any other taxes. Delivery charges are extra and are listed appropriately.

If you have any questions or concerns about anything laid out here, please contact us.